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Experience the Best that Six Flags has to Offer.

There are many awesome reasons to work at Six Flags. Here’s just a taste of the benefits you won’t find anywhere else.

  • Free Unlimited Admission for You and a Guest
  • Flexible Schedules
  • Exclusive Employee Events
  • In-Park Discounts
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Fraud Analyst

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Description

$15.25/Hour

Qualifications: Must be at least 18 years of age and have a High School Diplome or Equivalent.

Key Duties and Responsibilities:

  • Monitors numerous real-time queues and analyzes high-risk transactions from specified points-of-sale within the business portfolio.
  • Independently determines if transactions are fraud and should be canceled/refunded or are legitimate and should be processed/fulfilled.
  • Maintains or exceeds guidelines for timely resolution of queued transactions to minimize potential revenue losses.
  • Track chargeback activity working to identify best practices for identifying fraud.
  • Contacts and effectively communicates with guest, banks, and Law Enforcement via multiple channels (phone, email, etc.).
  • Effectively manages incoming communication via multiple channels (phone, email, and Guest Relations).
  • Maintains or exceeds established standards for customer service, and resolves minor issues with little or no supervision, escalates complex issues as necessary.
  • Works effectively with peers/leadership by communicating fraud trends and sharing ideas/information in a constructive, positive manner.
  • Conducts analysis of transactional and customer records to link unidentified transactions and accounts to known fraudulent activity.
  • Analyzes acquired data and reports to identify new fraudulent activity.
  • Research social media and auction sites (eBay, Craigslist, Facebook Market Place, etc.) to identify potential fraudulent activity and have all non-company approved selling posts removed.
  • Investigate fraudulent activities and work with Law Enforcement to bring cases to prosecution.
  • Maintains or exceeds required performance standards.
  • Performs special projects in a timely manner as requested and any other duties as assigned.

Skills and Qualifications:

  • Strong communication skills, self-motivation and results-oriented approach.
  • Demonstrated customer service, organizational, and analytical skills.
  • Confidence in making instinctual decisions with little or no supervision.
  • Enjoys working in fast-paced and rapidly changing environment. Flexibility to adapt and able to manage multiple assignments while working independently.
  • Abide strictly by the company data protection policies safe guarding confidential and personal information.
  • Maintain professionalism at all times while on company premises and/or while representing Six Flags.
  • Strong internet research, Microsoft Office, and overall PC skills.
  • Requires shift-work, including weekends, non-business hours and holidays.

Park:
Six Flags Magic Mountain-CA06
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