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Training & Development Intern (Spring)


Position Summary

This internship position is responsible for delivery of the global training program. Duties include development, facilitation, and auditing of training programs.

Specific Duties and Responsibilities

  • Assist with the design, implementation and maintaining of Discovery, Re-Discovery, Cash Handling, University 101, 201, and 301 training programs.
  • Provide training to approximately 2,500 team members and seasonal leaders throughout the season.
  • Audit and provide feedback to team members and seasonal leaders on execution of training objectives through field audits.
  • Track and monitor labor law compliance through compliance auditing, documentation, discipline, and retraining.
  • Maintain training files for all Park staff.
  • Assist employee services office with day-to-day functions, including interviewing, paperwork processing, answering of telephones, and daily employee interactions.
  • Document employee experience through photographs throughout the year.
  • Cultivate positive working relationships with Park leadership.
  • Assist with grooming enforcement and communication.
  • Responsible for communication to Park staff on upcoming events, training objectives, and important messaging.
  • Perform other incidental and related duties as required and assigned.

Reporting Structure

  • Reports directly to the Training Supervisor.

Skills and Qualifications

  • Internship timeframe is flexible.
  • Educational or work experience related to training, business administration, education, and/or communication studies. 
  • Must have completed at least 30 credit hours at an accredited university or college in related field.
  • Will be required to show proof of enrollment in related degree program with at least a 2.5 grade point average.
  • Must be able to work varied shifts including daytime, night, and weekend hours. 
  • Excellent communication skills, both written and verbal.
  • Computer literacy. Strong knowledge of all Microsoft applications, especially Microsoft Excel and PowerPoint.
  • Must have the ability to stand, walk, crouch, bend, stoop, kneel and lift up to forty pounds occasionally.
  • Strong work ethic with an attention to detail.
  • Friendly, proactive, service-oriented approach to problem solving required.
  • Must be able to work professionally and productively with all levels of management including Supervisors and Managers as well as Directors and Park President.
  • Theme park, entertainment or tourism related experience preferred, but not required.
  • Must be detail oriented and very organized.
  • Friendly, outgoing and aggressive personality, along with excellent interpersonal skills. Professional appearance and presentation skills are necessary.

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