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Admissions Team Member

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Description

Summary: Responsible for the greeting of Park guests and processing of admission transactions. Must provide World Class Service to all Park guests.

Specific Duties and Responsibilities
  • Welcome and greet all guests as they enter the park while accounting for tickets for each person entering.
  • Operate computerized season pass system, responsible for entering guest information, taking digital photos and processing the season pass card.
  • Ensure accountability of cash bank; give appropriate change and receipts.
  • Provide superior guest service for all guests. Maintain an organized cash register for sale of products.
  • Handle ticket and Season Pass transactions, greet guests while monitoring ingress and egress of persons entering and exiting the park.
  • Photograph and enter information into a season pass database.
  • Adhere to all company policies, including cash handling.
  • Issue digital image photo ID cards to season pass members.
  • Sell parking vouchers to guests at the Toll Plaza.
  • Exhibit proper Guest Service skills at all times.
  • Adhere to all park policies and procedures, while ensuring guest satisfaction and profitability of the park.
  • Report to work on time, as scheduled. Follow guidelines for proper notification of sick leave and vacations.
  • May be shifted to various locations, as staffing needs dictate.
  • Maintain a clean and organized work area.
  • Report all violations of company policy to management.
  • Responsible for adhering to Six Flags' uniform and grooming guidelines.

Reporting Structure

  • Reports directly to Admissions Leads.

Minimum Requirements

  • Will be required to work various shifts as project and park needs dictate, including nights, weekends and holidays.
  • Excellent communication skills, both written and verbal.
  • Computer literacy. working knowledge of all Microsoft applications.
  • Must have the ability to stand, walk, crouch, bend, stoop, kneel and lift up to forty pounds occasionally.
  • Be able to work within a team environment to accomplish common goals.
  • Must be willing to take direction from managers and supervisors.
  • Must have a good grasp of reading, writing, and math.

Park:
Six Flags America-MD09
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